Background

Frequently Asked Questions

Everything you need to know about Mutarjim. Can't find the answer you're looking for? Reach out to our support team.

Mutarjim supports a broad set of languages including Arabic (with dialect support), English, French, Spanish, German, Chinese, Japanese, Korean, Portuguese, Italian, Russian, Hindi, and more. Our Enterprise plan explicitly extends support to 130+ languages.
Our translations leverage multiple leading AI models to deliver enterprise-grade accuracy. The system captures context, culture, and dialect nuances to produce translations that are significantly more natural and accurate than traditional machine translation. For critical content, our Enterprise plan also offers professional post-editing and QA services.
Mutarjim currently supports DOCX, PPTX, XLSX, CSV, TXT, SRT, MD, HTML. The free plan includes DOCX, TXT, CSV, SRT, MD, while Professional and Enterprise unlock the broader document set. PDF is not currently supported.
Yes, data privacy and security are top priorities. All translations are processed securely and we do not store your content after translation is complete. Our Enterprise plan offers additional data privacy guarantees and can be configured to meet specific compliance requirements.
Unlike most translation tools that only support Modern Standard Arabic (MSA), Mutarjim can translate into and from various Arabic dialects including Egyptian, Levantine, Gulf, and Maghrebi Arabic. This is especially useful for marketing, media, and localized content.
Yes! Professional and Enterprise plans support custom glossaries. You can define preferred translations for specific terms, brand names, or technical vocabulary to ensure consistency across all your translations.
The Starter plan is completely free and gives you up to 3,000 characters per text translation, 30 text translations per day, files up to 5 MB, and 5 translated documents per month. No credit card required to get started.
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated so you only pay for what you use.